Staff Profile

Doug Shaw Statistical Consultant CMIS, Sydney

Project: Production Process Improvement

Contact Details

CSIRO Mathematical and Information Sciences
Building E6B, Macquarie University Campus
Herring Road, North Ryde NSW 2113, Australia
Locked Bag 17, North Ryde, NSW 1670, Australia
E-mail: Doug.Shaw@csiro.au
Telephone: +61 2 9325 3260
Fax: +61 2 9325 3200

Key Skills

Application of statistical methods in the solution of industrial and commercial problems.
Training, in-house and public, in statistical methods for people at all levels in organisations.
Understanding and communication of the principles of a Quality approach, particularly as that affects the organisation’s approach to data and information.
Assessment of organisations against Best Practice guidelines (evaluator for the Australian Quality Awards since their inception in 1988)

Professional Interests

Measurement of organisational performance – how organisations select, collect, analyse, display and interpret data for decision-making.
Statistical aspects of Quality Management and Quality Improvement in manufacturing and service industries.
Assessment of organisations against Best Practice guidelines such as the guidelines for the Australian Quality Awards.

Professional Memberships

• Statistical Society of Australia Inc. – Honorary Life Member
• American Statistical Association – Member
• International Biometric Society, Australasian Region – Member

Professional Qualifications

• B.Sc. University of Sydney 1965 (Mathematics and Statistics)
• M.S. University of Wisconsin – Madison 1971 (Statistics)
• Ph.D. University of Wisconsin – Madison 1973 (Statistics)
• Certificate IV in Quality Management Assessment, Australian Quality College 1997

Recent Publications

Shaw, D.E. (1994) Promoting statistical thinking in client organizations. (Abstract) American Statistical Association Winter Conference, Atlanta, Georgia, 38

Shaw, D.E. (1994) Benchmarking – comparisons aren’t always odious. The Quality Magazine, 3 (June), 92

Shaw, D.E. (1995) Performance measurement: How do you know your business is doing well? 4^th Conference on Implementation Strategies for TQM, Australian Centre for Strategic Management

Shaw, D.E. (1995) The work of CSIRO’s Quality Improvement Group. Proceedings of the International Conference on Statistical Methods and Statistical Computing for Quality and Productivity Improvement, Volume II: Contributed Papers, Seoul, Korea, 779-784

Shaw, D.E., Field, J.B.F. and Trudinger, B.C. (1995) "In control" doesn’t mean "normally distributed", The Quality Magazine, 4(4), (August), 88

Dickinson, T.A., Saunders, I.W. and Shaw, D.E. (1997) Why measure? The Quality Magazine, 6(4), (August), 79-80

Dickinson, T.A., Saunders, I.W. and Shaw, D.E., (1997) Why use data for decision-making? The Quality Magazine, 6(5), (October) 78-80

Dickinson, T.A., Saunders, I.W. and Shaw, D.E. (1997) What to measure about processes, The Quality Magazine, 6(6), (December), 67-68

Dickinson, T.A., Saunders, I.W. and Shaw, D.E. (1997) What to measure about organisational performance, The Quality Magazine, 7(1), (February), 71-72

A new approach to performance measurement for small and medium enterprises.  M. Barnes, L. Coulton, T. Dickinson, S. Dransfield, J. Field, N. Fisher, I. Saunders and D. Shaw.  Paper presented at the International Conference on Performance Measurement, 15-17 July 1998 at Churchill College, Cambridge U.K. (PDF format)

OPM: A system for Organisational Performance Measurement. A.F. Chennell, S.B. Dransfield, J.B. Field, N.I. Fisher, I.W. Saunders and D.E. Shaw. Paper presented at the Second International Conference on Performance Measurement, University of Cambridge, 19-21 July 2000, 96-103 (PDF format)

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last updated 23/07/07
Doug.Shaw@csiro.au